Woodward 24-hour AOG Support: +1 815-877-7441
Please be prepared to supply the following information for the Woodward operator or security representative:
• Contact Name
• Airline or Customer Name
• Contact Telephone Number
• Control S/N
• Control P/N
• Aircraft Tail Number
• Reported problem if available Normal Operating Hours
During normal operating hours you will be directed the appropriate Customer Service Manager for immediate assistance with your AOG.
After Normal Operating Hours and Weekend Coverage
After normal operating hours including weekends please be prepared to provide the same information required above. The on-duty security representative will forward the information to the appropriate "on call" AOG support personnel. The designated AOG support personnel will respond directly to the contact person provided.